What our Customers say...

Water Damage Testimonials

They did an amazing Job, Don't know what I'd do without SERVPRO... I called in greatly distraught Leah engaged me with outstanding customer service, they came out... on time, the work was speedy and efficient and transformed my disaster to my favorite part of my house. I really appreciate you guys thanks SERVPRO team!!!

Great company. I highly recommend them to anyone who needs help after a disaster.

Was referred by a good friend to SERVPRO. Called for water damage service and a mold inspection after my HVAC system flooded my closet. Samantha came out and she was very professional and answered all of my questions about the work going to be done and about insurance coverage for the damage. Would definitely recommend Samantha and SERVPRO to anyone! Thank you!

We had water damage to our hard wood floor and dry wall. Our rep, Michelle, came in and did an extraordinary, outstanding and fantastic job. She was professional, and friendly. She didn't waste any time, got the job done and cleaned up very well. We highly recommend her for any job SERVPRO has for her. Frank and Barbara Murray

Under the circumstances revolving around the current Covid 19 dilemma, SERVPRO did an excellent and quality restoration job due to our condo having severe water damage. The condo looks great now.

SERVPRO technicians, production manager and client care specialist are the most professional water mediation company I have had the pleasure of dealing with. My initial contact was with Walter who was very courteous, took the time to explain everything to me, let me know what was ahead and was very thorough in assessing the damages that had occurred. I had utilized their services on my prior residence and they did a tremendous job.

The SERVPRO team did a fantastic job with fixing water damage to my home. I highly recommend SERVPRO to my family and friends.

This is the company to hire if your house in underwater! Hands down the best company I've hired from start to finish.

THOMAS and ERIC of SERVPRO Wesley Chapel came to help after a pipe broke in our house sending gallons and gallons of water into our Master bathroom, bedroom, and downstairs bedroom, bathroom, and living room. It was quite a mess. These guys showed up very quickly on a Sunday, went to work, and professionally dealt with a potentially catastrophic water damage situation. They were incredibly respectful of our personal belongings, polite, efficient, and most importantly incredibly good at what they do. They worked diligently and tirelessly to set up fans and dehumidifiers, tape down cords, remove baseboards, flooring, doors, and even a large piece of ceiling in order to properly remediate the condition. My fiancé and I were very impressed with their skill and service, and would recommend them without hesitation to anyone who suffers a terrible water leak in their home. Since I called SERVPRO right away, dealing with our homeowners' insurance has been much easier. They photograph and document what is needed by the insurance company to expedite the handling of the claim. They return to the property every 24 hours to assess the progress if drying, and ensure that the progress needed to mitigate further damage is going smoothly. MICHELLE came out the next day to check on our machines, and also worked very diligently to make sure our home was being dried out successfully. In summary, THOMAS, ERIC, and MICHELLE of SERVPRO Wesley Chapel have made a tough situation much easier to deal with, and we are very thankful that we called them to help. Highly recommend.

This team was extremely helpful and reassuring. They came to our house after a small flood and had technology to show where the water concerns were. They responded quickly and efficiently to fix our issues. They are very professional and walked us through the whole process.

When something traumatic happens in your home you want a company that knows what they're doing. From start to finish I never questioned that with SERVPRO. They were amazing!!!!!!!

Friendly and knowledgeable individuals who know what they are doing. Set up equipment after water damage to dry out walls and floor. Cleaned up after themselves. Would definitely recommend services!

When I had a water main leak in the wall between the kitchen and bathroom, SERVPRO of West Pasco was awesome in handling the mold removal. Shanna in the office coordinated with Steven the cabinet guy, Michelle and Gavin maintained the blowers throughout the process, and Josh with his demo team of Kyle and Walter were amazing also. Thanks SERVPRO.

Very professional and knowledgeable people to work with. Everything so far has been done to my satisfaction. Looking forward to continuing great service.

I had a great experience with SERVPRO. Daniel and his team were helpful, answered all my questions and were able to remove all of the water damage very quickly.

Thomas, Thank you! Very professional, very informative. Thank you for answering all the many questions we asked and explaining the process. You rock!!!

We came home late to a flooded kitchen and called SERVPRO of Wesley Chapel. They were here in about an hour and worked through the night. It was crazy, but we felt great about the team working in our home and they got it dried in a few days. We're almost back to normal again thanks to SERVPRO

I came home today to my entire house flooded due to a failed braided water line to the toilet in my master bedroom. I called SERVPRO and these guys are the greatest. I am sitting on my front porch while they are tending to business inside. They have given me some relief in this nightmare I am living right now. I would recommend them to everyone that requires the services they give

Michelle Spencer with the Wesley Chapel branch has been out to help with my parents' home numerous times this week after it flooded. She has been available any time of day- including late on a Saturday evening with no notice- and has stayed until what was needed each day was finished. She truly has gone above and beyond and her dedication in this time of need is appreciated immensely. Thank you Michelle for your great attitude and your hard work!!!

The crew at SERVPRO honestly seemed intent on making sure the job was done right and that we were as comfortable as possible with them being in our home. I genuinely felt like they put the same care into fixing up our place that they would have with their own homes. We can't thank you enough John and Michelle!

SERVPRO showed up within hours of the request to dry 3 rooms and a hallway after a shut off valve failed. The rapid response and deployment of the necessary drying equipment (12 pieces in all) minimized the damage. The repairs were well done, the thoroughness of the report and pace of drying made selling the property as if the leak had never occurred.

Michelle and Dan came out tonight for our flooded floors. They were both very knoweldable and professional. Both very friendly and had no problem answering all of our questions. I will definatly be recommending SERVPRO to all my friends and family! We can’t thank you enough!

Michelle was amazing! Super fast and showed real concern for the situation we were in. She made the process simple and walked us thru the process of what to expect. I hope I never need to use SERVPRO again but they’d be the first ones I call if it did. Thanks Michelle!

This was our first experience with SERVPRO, and it was excellent. They were extremely fast in responding. Leah, our office contact, was an excellent communicator and very helpful. Kady, the mitigation manager, came out to assess our attic following a roof leak. We were so grateful for her honesty. She took photos and checked for moisture. Her ultimate assessment was that we had caught the leak fast enough that we didn’t actually need any remediation. We were pleasantly surprised and relieved. She didn’t see any evidence of mold growth but said she would be willing to suggest a company to test for us (no pressure to do so though). When searching for someone to do work on our home, one of the first things we look for is a someone who will be honest in assessing the problem. We found that with SERVPRO. If we ever have any future issues, SERVPRO will be our first call. If your home has sustained damage, we would highly recommend Kady as someone who will give you an honest evaluation of the issue.

I had experienced a water damage due to a broken pipe in the wall of the laundry room. SERVPRO responded promptly, and dried my home right away. Cooperation and communication was great. I would like to thank Michelle for her expertise and caring in the rebuilding of my home. Leah and the rest of the staff have been great to work with. I have already recommended SERVPRO to a friend.
Thank you all!

We had water damage in 5 rooms of our house. Jessica really saved us. She coordinated everything from getting us dried out to the removal of our furniture and floors. Everyone was very professional and always showed up when they said they would. I would definitely recommend SERVPRO in the future.

SERVPRO came to my home last week after my clothes washer malfunctioned and flooded the house while I was at Publix. I would like to commend Daniel and team for their quick response. The crew took charge and worked into the night until all the water was gone and the drying equipment was in place. I won't ever run my washer when I'm not home again - but if I need a restoration contractor again, I'd call SERVPRO of East Pasco.

We are so grateful for SERVPRO's lightning-fast response to our home when we found an inch of water in our kitchen - due to a faulty ice maker supply line! Doug and crew were onsite in less than two hours and they worked tirelessly to remove the water and help us get set up to dry out the house. Thank you, thank you, thank you!

For sure, the whole process was a major inconvenience on our family, but the considerate and professional care we recieved from our insurance agent, adjuster and the SERVPRO team made it much more bearable for us. I would recommend SERVPRO of East Pasco to anyone facing a water damage in their home or business. They really made it like it never even happened!

Great service! All the men were prompt, professional and polite! SERVPRO made a bad situation just like they promised - Like It Never Even Happened! 

SERVPRO was very on the ball throughout the entire process, which was changing all the time! Good service and nice guys. I can reccomend this company.

The crew really took great pains to make my experience as smooth as possible when my kitchen and living room flooded. It was a giant mess, but I was happy to sit back and let SERVPRO take care of it. They did a great job.

The crew really took great pains to make my experience as smooth as possible when my kitchen and living room flooded. It was a giant mess, but I was happy to sit back and let SERVPRO take care of it. They did a great job.

SERVPRO was fast, communicative and did great work. We of course wish we didn't have a flood, but since we did we were very happy we called SERVPRO. I would highly reccomend them to anyone in a similar situation.